We ship esports jerseys to customers locally and internationally.
The shipping details below are standard estimates and may be updated as we confirm more delivery information.
Order Processing Time
Orders are usually processed within 2 to 5 business days.
Personalized jerseys may take a little longer because the name, gamertag, or number must be added before shipping.
Estimated Delivery Times
Standard delivery: 7 to 21 business days
Delivery times may vary depending on your location, courier service, customs checks, and public holidays.
Shipping Fees
Shipping fees are calculated at checkout based on your location and order details.
If free shipping is available during a promotion, it will be shown at checkout.
Order Tracking
When your order ships, we will send tracking details if tracking is available for your delivery method.
Please allow some time for the tracking information to update.
Customs and Import Fees
For international orders, customs duties, taxes, or import fees may apply depending on your country.
These fees are not controlled by Stratplays and are the responsibility of the customer.
Wrong Shipping Details
Please check your shipping address carefully before placing your order.
If you enter the wrong address, contact us immediately. We may not be able to change the address once the order has shipped.
Missing or Delayed Orders
If your order has not arrived within the estimated delivery period, contact us at:
Please include your order number so we can help you faster.